LoanAuditCentral.com Statement of Privacy
This document was last updated July 17, 2001.

MORTGAGE ANALYSIS COMPUTER CORPORATION

(MACC-TRAC)

PRIVACY POLICY

Your Privacy

At MACC-TRAC, we realize you trust us with personal information when you use our software program online.  We safeguard that trust by keeping non-public personal information about you in a confidential environment and using that information in accordance with this Privacy Policy.

The purpose of MACC-TRAC’s Privacy Policy is to describe how we protect the privacy of information about you, and why it may be necessary for us to use this information to improve or enhance the features of our software from time to time.  This notice tells you what types of information we may need, what types of information we need to share with others, and the security measures we have in place.  This notice also assures you that we will not share personal information about you with other companies for marketing purposes.

Information We Collect

In order to audit your residential mortgage loan, it is necessary for MACC-TRAC to collect information from your loan documents, from your loan payment records, and, when necessary, from correspondence between you and your lender.  You must provide this information or give us written authority to contact your lender on your behalf to obtain this information.  We may collect the following information in addition to the information required to perform your mortgage loan audit:

   •  Information that you provide directly through online communications such as an e-mail address or account information.

   •  Your internet service provider, address and domain name. 

   •  Your computer’s operating system and Web browser.

   •  Your use of our Website(s) and the type of service you receive from us

   •  “Cookie” information, which allows us to recognize your computer each time you return to our site, improve our site content and suggest services that may be of interest to you.

Information We Share with Others

MACC-TRAC may aggregate the results of your audit with results of other audits in order to generate statistical analyses of the frequency and type of loan servicer errors discovered over time.  We may share these analyses with lenders, servicers, regulatory agencies, and the press.  Additionally, we may share these analyses with third parties to perform marketing services on our behalf.  However, we will not disclose your identity or any of your personal information used to perform your audit unless required by law.

MACC-TRAC may share your personal, non-public information with others as required by law.  For example, it may be necessary for us to share information about you in response to law enforcement agencies, state or federal regulatory agencies, subpoenas or other court orders.

Changes to Our Privacy Policy

From time to time, it may be necessary to amend this privacy policy.  MACC-TRAC reserves the right to modify or supplement this Privacy Policy at any time.  If we make material changes, we will provide current customers with a revised, online notice that describes our new practices.

Our Security Safeguards We maintain physical, electronic and procedural security measures to safeguard your non-public personal information.  Access to such information is restricted to those employees who are trained in the proper handling of client information.  Third parties that provide support services to us may also receive personal information about you, and we require them to adhere to our privacy standards. Who We Are MACC-TRAC is the leading provider of mortgage loan audit services for consumer and commercial borrowers.  In business since 1986, MACC-TRAC has audited more than $60 billion of loans.  We are headquartered inEnglewood, Colorado. Privacy Statement